Exemplary People Management
Overview
Description:
There has never been a more critical time to invest in the people management skillset of our teams. In these moments where talent is extremely scarce yet business growth opportunities are rich, retention and engagement maybe the most important operational imperative for communications leaders and their teams. The toolkit of a line manager is a vital prerequisite for a successful career in communications or indeed any sector. Learn about self-management in this one-day interactive and highly practical session as a launchpad for the strategic performance enabler that is effective people management.
Event Overview:
Our brains are 31% more productive at positive than when we’re negative, stressed or even plain old neutral says the enlightening Harvard psychologist, Shawn Achor.
It is a privilege and responsibility in equal measure to be a line manager, to be able to influence an individual’s workplace engagement and performance and set them on course for a successful career trajectory. Effective people management, direct reports, colleagues on account teams, even upward management can literally transform outcomes and bottom lines alike.
Attendees will:
- Start with themselves. Examine who they are today as people managers and what they currently bring to these pivotal relationships
- Learn how to self-manage and iterate tactics to get the best out of team members
- Explore prominent models of people management to hone their own authentic style
- Understand how to get the best from the annual review cycle and other ‘official’ touchpoints
- Appreciate the importance of regular check-ins and continuous coaching
- Spend time considering management of difficult conversations and optimising feedback
- Be given tonnes of time to reflect, discuss, practice and leave empowered and enlightened!
Who Should Attend:
Anyone who has risen up through the ranks on their technical abilities but finds themselves managing others without having been formally trained to do so. Equally relevant to those ripe for a refresher or experiencing particular roadblocks in these unique times.
Attendees will learn to:
- Set and refresh SMART goals
- Prepare for performance reviews
- Actively listen and observe for greater understanding
- Design, give (and receive) feedback
- Manage different personality types
- Set and protect effective boundaries
- Consider wellbeing and mental health
Materials
All course content will be available to attendees including guidance about how to embed learning and behaviour change over the long-term and suggestions for further learning resources
Trainer
