Crisis Management – Practical tips for reputation, recovery and rebuilding
Overview
Every PR and communication professional will have a moment in their career when they are faced with the worst. When a crisis or emergency arrives it will be a significant test whether they are in the early stages or have been working for years.
In this training crisis communication specialist and author of Crisis Communication Strategies, Amanda Coleman will take you from planning for a crisis through to rebuilding afterwards. The session is full of practical tips and advice that can be easily introduced in the workplace whether you are in the public or private sector.
In this training you will:
- Understand different crises and what they mean for communication
- Learn how to develop a crisis communication plan
- Discover the elements critical for short and long term effective communication both during a crisis and when moving to recovery
- Understand how to build long term communication focused on recovery
The session includes case studies and will discuss all the latest developments impacting on crisis management.
Trainer
