Be yourself
Our industry is changing as society has changed. We are living in a moment where information is everywhere and transparency is key. As the reputation of a brand or company is moving to an outcome of who you really are, it is more difficult for reputation to be a managed construct.
What big businesses and brands portray to the rest of society, is now, more often, simply an outcome of who they are. And this means they have to be themselves.
The same should be true on how people approach work and their professional life every day. Be yourself. Through embracing who you are, you will have the power of authenticity. And authenticity is one of the most important things in life to uphold, bringing happiness, success and, most importantly, friendships.
Have a story to tell
We work in an industry where storytelling is critical. We engage people around a story, a cause or an ideal to draw them in. This is a lesson that can be applied to yourself as much as the work we do for our clients. Have something authentic to say, which at its core relates to who you are. I’m a champion of diversity and inclusion in our industry. This is important for two reasons - for the culture of an agency and for the work that we do for our clients.
For the culture of an agency, if you are committed to building a creative organisation one of the first things you need to do is embrace ideas and ways of thinking that are different to your own. This means celebrating difference. Diversity and inclusion are just as important for the next phase of creativity within the industry, and to ensure effective marketing, as they are for good working relationships within a company.
And for the work that we do for our clients, today we are embracing difference – seeing the value of not everyone being and doing and looking the same – as never before. This helps to enrich society in so many ways. And for marketing organisations, this provides a huge opportunity. And a challenge: to seek to understand and engage groups of consumers that have previously gone unrecognised.
Do good
It’s not good enough to simply talk – you have to make who you are and what you say into action. Be a do-er. And if this is for a higher purpose, or a force for good, then this is a powerful asset. A person who acts, rather than merely talks and thinks, can gain admiration for their toughness and courage.