Are you new to a management role? If you think you made it at last and now all you have to do is boss people around, you're in for a big surprise.
Management is very hard work. It can be wonderful and it can be hell. It can be wonderful and hell all in the same day.
How to get their teams motivated.
How to get excellent performance from their team members.
How to use common sense.
How to foresee problems, and seek solutions.
This course has practical exercises and regular self-assessment and interaction throughout to keep the delegates focused. It's geared for account managers, campaign managers or newly appointed account directors who would like to learn more about managing and motivating a team or a portfolio of clients. - See more at: http://www.prca.org.uk/product.asp?cid=2&pid=3708&sid=283#sthash.AubiB1K...
Full course notes will be provided. As well as course notes you will also be given 3 individual assessments of your own management style, a hard copy of the slides/workbook
2 listening skills tests and an assertiveness questionnaire. A notebook and pen will also be provided. If you prefer to work on a laptop, you are more than welcome to bring it along with you to use throughout the day.