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Richmond & Towers

Upper Ground Floor, 69 Turnmill Street - London

Richmond & Towers

About Us

The brand engagement agency with a no BS approach to communications.

We offer straight-talking consultancy to food, drink, wellbeing and lifestyle brands, and we’ve been doing it for 90+ years.

We’re the UK’s first 100% employee-owned agency, which makes for a unique working environment where everybody works for themselves and each other.

Our People

We value difference and recognise that people from different backgrounds and experiences can bring valuable insights to the workplace and enhance the way we work.

Our Purpose

Comms with a conscience, that’s what we’re all about. And with no shareholders to pay or external investors to provide a return to, everything we do is for each and every member of our team – equally.

And with a flat structure that encourages transparency and communication every owner truly has a say in how the business is run.

Our Impact

Our goal is to run an agency that can be passed down to successive generations of passionate, proud and talented comms professionals who can in turn pass the baton on when the time comes, creating an agency where people can truly thrive.

But our legacy doesn’t just end with our people. As the impact of our lives on the world around us becomes ever more apparent, we’re working towards becoming a B-Corp Certified business to ensure that we meet the highest standards of social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

Our services

Influencer marketing / Issues & crisis management / PR / Brand consultancy & strategy / Content creation / Social media / Digital / Media training / Evaluation

Industry Sectors

Cosmetics & toiletries, Construction: Infrastructure, Fmcg: food, Drinks: Alcoholic, DIY, Waste industry/recycling, Health & Wellbeing: fitness, Energy/Fuel, Fmcg: non food, Drinks: Non- alcoholic, Health & wellbeing: products, Construction: Building, Luxury Goods, Environment, Energy & Natural Resources


  • Business-to-business
  • Community relations
  • Consumer communications
  • Corporate affairs
  • Corporate social responsibility
  • Crisis & issues management
  • Employee/internal communications
  • Environmental communications
  • Trade relations
  • Media Relations

Specialist Services

  • Audio/video production
  • Brand Development
  • Communications planning
  • Copy Writing and proof reading
  • Design
  • Evaluation
  • Event and conference management
  • Market & opinion research
  • Marketing support
  • Media buying
  • Media & presentation training
  • Media monitoring
  • Media Relations
  • Media Training
  • Message development
  • Online PR
  • Strategic consultancy
  • Specialist writing (corporate brochures/speeches)
  • Monitoring and Issue Management
  • Crisis Communications
  • Event Organization and Communication
  • Animation and Motion Graphics
  • Broadcast PR
  • News generation
  • Social Media
  • Communications Strategy
  • Digital and Content
  • Insights

Partners and Directors

Robert Metcalfe, Chairman; Nikki Thomson, Chief Executive Officer; Matt de Leon, Managing Director

Company Info

Number of Employees
Lector Court

Contact Info

  • Upper Ground Floor,
  • 69 Turnmill Street
  • London
  • EC1M 5RR

Primary Contacts

Anouska Leon CMPRCA

Robert Metcalfe